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Drugstore Industry’s Only Customer Rewards Program Focused on Pharmacy and Wellness Continues to Add Member-Only Benefits
Online Chat Joins Other Immediate wellness+ Benefits Including 24/7 Toll-Free Phone Access to a Pharmacist
CAMP HILL, Pa. (Profitable.com) Members of Rite Aid’s free wellness+ customer rewards program now can chat online with a pharmacist 24/7. The online instant chats join other immediate wellness+ membership benefits of 24/7 toll-free phone access to a pharmacist and 10 percent off all Rite Aid brand products and other special price reductions every day. Information is available at www.riteaid.com.
The online chat is accessed through each wellness+ member’s account at www.riteaid.com simply by logging in with user name and password. Log-in takes members directly to their personal wellness+ page where they can click on the Ask a Pharmacist “Chat Live Now” button and be sent directly to a chat screen with a pharmacist.
Members of wellness+ also can talk to a pharmacist 24/7 by calling toll-free 1-800-RITEAID. They will be asked for their wellness+ card number then connected to a pharmacist.
Either by phone or online chat, pharmacists are available to counsel wellness+ members on issues such as what over-the-counter medications can be taken with prescription drugs to avoid interactions or side effects and what foods or drinks also may interfere with a drug’s effectiveness. Pharmacists also can counsel on general health questions such as how to control high blood pressure or lower cholesterol, how to tell the difference between a cold and the flu, ways to help manage diabetes, how to deal with insomnia and questions about vaccinations.
The drugstore industry’s only customer rewards program focused around pharmacy and wellness, wellness+ members accrue points with eligible pharmacy and store purchases to get free health screenings (blood glucose and total cholesterol screenings at a local lab) and additional merchandise discounts including 20 percent off non-prescription regularly priced items every day. Members’ wellness+ points are tracked automatically, and a tiered benefits structure combines health and wellness rewards with savings rewards.
Customers can sign up for the free Rite Aid wellness+ rewards card at any of Rite Aid’s nearly 4,800 stores, online at www.riteaid.com or by calling toll-free 1-800-RITE-AID. Online activation allows members to print a coupon for $5 off their next $25 purchase.
Members earn one point for every dollar spent on non-prescription store purchases and 25 points for every eligible prescription they fill at Rite Aid. (Prescriptions paid for in whole or in part by state or federal healthcare programs such as Medicare or Medicaid and prescriptions filled in New York and New Jersey are not eligible by law for accrual of points.)
Program information and rules can be found at any Rite Aid store and at www.riteaid.com, including purchases that are excluded from point accrual and discounts such as cigarettes, alcohol, gift cards, online purchases, lottery tickets, licenses, money orders and transfers, prepaid cards, stamps, other mail services and items prohibited by law.
Rite Aid (NYSE: RAD) is one of the nation’s leading drugstore chains with nearly 4,800 stores in 31 states and the District of Columbia with fiscal 2010 annual revenues of $25.7 billion. Information about Rite Aid, including corporate background and press releases, is available through Rite Aid’s website at www.riteaid.com.