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CAMBRIDGE, Mass. (Profitable.com) TextMyFood, LLC, is pleased to announce successful tests of its new service at Boston-area restaurants, Grand Canal and Charlie’s Kitchen. The TextMyFood system provides an enhanced restaurant experience for guests and helps restaurants grow their revenue.
There are now over 2.4 billion active text messaging users, many of whom are young professionals. TextMyFood caters directly to this group by enabling them to send quick requests to their server when their server is out of view. The requests are displayed for the server on a touch screen provided by TextMyFood.
According to Kevin Tinsley, general manager of Grand Canal, “The system has not only created a positive buzz at our restaurant, but our revenue has gone up noticeably since we installed it. The system has especially appealed to our younger guests. They have been ordering more second drinks, apps, and even desserts since it has been installed.”
“Text messaging is such an integral part of the lives of young professions today, that TextMyFood simply provides a natural extension for making quick requests for service,” said Bob Nilsson, president of TextMyFood. “Even where service is at its best, it is simply not possible for servers to be in view of their guests 100% of the time.”
The system has also come to the attention of several Boston Yelp users. One elite user called it “genius” and another posted that it “is really cool you can text your waitress from the table.”
Based on the testing, the system is shown to be best suited for restaurants with at least 100 seats. Regarding return on investment, the tested showed that the service can pay for itself in additional revenue during the first week of the month.
About TextMyFood, LLC
TextMyFood of Cambridge, MA, is in the business of improving the restaurant guest experience through emerging communication technologies. With the TextMyFood service, guests can make short requests for additional drinks, appetizers, desserts, the check, and other items, if their server is out of view. Guests simply send a text message from their cell phone to the system’s touch-screen display station. By making it easier and even fun to order that second round and additional appetizers, guests order more at the restaurants where the system is in use. The system can also send out restaurant promotional messages to guests who have opted in to receive them. For more information visit www.TextMyFood.com.
 Wikipedia http://en.wikipedia.org/wiki/SMS