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ATLANTA (Profitable.com) Delta Air Lines (NYSE: DAL) and Google will offer free in-flight Wi-Fi to customers on Delta flights equipped with Gogo Inflight Internet service between Nov. 20, 2010 and Jan. 2, 2011. With more than 540 Wi-Fi-enabled aircraft flying more than 2,200 domestic flights each day, Delta expects more than 11 million customers to benefit from this holiday promotion.
“Our frequent travelers live with us in the air much of the year, and we are always looking for ways to say ‘thank you’ for their business,” said Tim Mapes, Delta’s senior vice president – Marketing. “Our holiday promotion with Google’s Chrome browser team allows us to offer our customers free Wi-Fi as a small token of appreciation while also making it easier for them to squeeze last-minute shopping into their hectic schedules or connect with family members as they head home for the holidays.”
Delta began installing Wi-Fi on its domestic fleet in fall 2008 and today operates the largest fleet of Wi-Fi enabled aircraft in the world.
Customers using the free Wi-Fi during the holiday season can tag #DeltaWifi on Twitter to show they are tweeting from 30,000+ feet. Users can also add the hashtag to their tweets to participate in discussions and follow other users by searching for “#DeltaWifi.” More information on about Delta’s in-flight Wi-Fi services is available at delta.com/wifi.
Customers can find Delta online at delta.com and on Facebook at facebook.com/delta where bookings can be made through the industry’s first social media ‘Ticket Counter’. Customers can seek real-time travel assistance by contacting DeltaAssist at twitter.com/DeltaAssist. Travel tips and promotional information are available at twitter.com/Delta and Delta’s blog at blog.delta.com offers an “under-the-wing” perspective on customer-related topics.
Delta is focused on improving the customer experience, with an investment of more than $2 billion in full-flat beds in BusinessElite on 90 trans-oceanic aircraft, in-seat audio and video on demand throughout Economy Class on international aircraft, and new Delta Sky Clubs in Atlanta, Indianapolis, Los Angeles, Minneapolis/St. Paul, Philadelphia and Seattle.
About Delta Air Lines
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 351 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
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