Centerplate Enhances New York International Gift Fair by Adding New Menu Items, Technology, and Service Upgrades

STAMFORD, Conn.  (Profitable.com)  This week, Centerplate, the leading hospitality provider to North America’s premier Convention Centers, is serving The New York International Gift Fair (NYIGF) at Javits Convention Center. The NYIGF is the premier gift and decorative accessories market in the United States.

This massive semi-annual event fills the entire Jacob K. Javits Convention Center and the Passenger Ship Terminal. 45,000 attendees representing major retail outlets, specialty retailers, distributors and catalog companies from all over the globe are expected.

This year, show visitors will be greeted with a number of experience enhancements to increase their enjoyment of the show.  Notably, Centerplate has sought to celebrate New York and its culinary and cultural scenes throughout its services. The company has developed a series of menu concepts that include local New York restaurant specialties and in-house menu concepts created by Centerplate especially for the show to appeal to the diverse International nature of attendees. Additionally, Centerplate offers retail food services with international flair. Options include Italian, Mexican, Greek, French and American cuisines are all available to our attendees.

Centerplate’s design team has also made physical enhancements to its service areas throughout the facility. The company has instituted aesthetic upgrades throughout the building and a new state-of-the-art point-of-sale system to speed guest service.

This year, to complement its culinary offerings, the company has also initiated a series of enhancements to its service training and experience assurance initiatives. Centerplate’s training program, which has been completely revamped and launched as Centerplate University for this year, is based on a series of training sessions that provides our service team the foundation to succeed. In addition to functional training, the program includes a significant focus on food safety, responsible service of alcohol, and the principles and behaviors of gracious guest service for a better fan experience.

In addition to the Javits Convention Centers, Centerplate partners with more than 40 marquee convention centers, including the convention centers in Denver, Miami Beach, Vancouver and Washington, D.C.  Additionally, this past year proved to be one of the company’s strongest ever in new business development in its eighty-year history. Centerplate forged new partnerships with the Baltimore Convention Center, the Cobo Center, in Detroit, and the Scotiabank Convention and Civic Centre, a new convention facility opening in April, located in Niagara Falls, Ontario. 

About Centerplate

Centerplate crafts and delivers “Craveable Experiences. Raveable Results.” in 250 prominent entertainment, sports and convention venues across North America—including over 40 premier convention centers. Centerplate has provided services to Art Basel Miami Beach, 15 official U.S. Presidential Inaugural Balls, 12 Super Bowls, 20 World Series, the 2010 Winter Olympic Games, and the largest plated dinner in history at the Alpha Kappa Alpha Centennial Celebration.